Outsource companies offer greater redundancy to avoid gaps in coverage. Every plan is customized for the needs of your business, your company’s network. Pay for what you need, not for what you don’t.
PRIORITIZE IT SUPPORT
Computer and IT network issues happen.
Technology is… complicated. Computers can work perfectly one day and then perfectly wrong the next. I’m sure everyone has experienced some form of torment from a computer bug or mouse malfunction. Problems are normal, and honestly, there’s no shame in needing a little assistance here and there. Even when there are no computer problems or obvious disasters, IT support should still be a priority on your company checklist.
IT support comes in an array of forms and it’s important to consider all of the options when planning out your company’s future. First of all, let’s talk about what types of IT support exist. A company has the choice between creating their own IT department, hiring freelance IT support, or hiring outsourced IT support. What’s the difference?
For one thing, full-time employees require paid time-off and benefits. And if the IT guy gets sick, who’s the back up? Not to mention, most times you won’t have big problems and IT employees will get bored. It may even be in their own self-interest to make problems so that they always seem relevant and necessary. Whether they sabotage or sit around doing nothing, either way, they won’t be learning the new skills required to keep your business up-to-date with the latest technology. In the end, you’ll have higher costs, for a lot of unwanted service and unexpected problems.