While in college, he started a small T-shirt design company. At the same time, he fell in love with business software such as Microsoft Excel and Access. As he experimented with different business ideas, he continued to embrace emerging technology. Overall, he appreciated how it gave him the power to manage day-to-day operations more efficiently.
In 1997, Akiva Goldstein officially began his IT career by working for small consulting firms. He simultaneously earned his Microsoft and Cisco certifications. In addition to learning about networking and tech support, he began to recognize common issues and complaints from employers and their clientele. Too often, companies lost clients and struggled financially due to poor communication methods and slow response times.
While working for one of the struggling consulting companies, Akiva started marketing his IT services on the side. In 2001, a Canadian Wealth Management firm invited him to meet at their satellite office in Manhattan. The pitch was simple. For the first time ever, Akiva guaranteed a 60-minute response time, which he knew no established competitor could match. Additionally, he offered a free 2-week trial period. As a result, Akiva closed his first corporate deal. Furthermore, he called his new business OnsiteIn60 to describe his commitment to providing in-person support with unprecedented response times.