This privacy statement covers the entire website of OnsiteIn60.com (“OnsiteIn60” or “we”), that links to this statement. This privacy statement also applies to OnsiteIn60’s marketing and advertising practices where and when it is referenced. We have written it to inform you about our collection and use of your personal data.
PERSONAL DATA WE COLLECT
You may initially choose to give us personal data to allow us to communicate with you or provide you with services. You may also choose to provide us with your personal information for employment consideration. In general, we can only collect data based on the context of your interactions with OnsiteIn60. You can edit your privacy and browsing settings as well as the services and features you choose. Ordinarily, we collect personal data that may include the following:
Name and Contact Data
Your first and last name, email address, phone number, and other similar contact data. We usually collect this in order to communicate with you, or provide you with products or services. We may also collect your employer’s name, if you are procuring products or services on behalf of an organization. Later, we may ask information related to your business IT needs. For example, we may ask the number of computers in your office.
We sometimes collect data about you such as your country of residence and preferred language.
We need this data to process your payment if you make purchases. For instance, we’d need your credit card number and the security code associated with your payment card.
We may also collect data about your location, which can be either precise or imprecise. For one thing, precise location data includes Global Navigation Satellite System (GNSS) data (e.g. GPS), as well as data identifying nearby cell towers and Wi-Fi hotspots, that we collect when you enable location-based products or features. Conversely, imprecise location data includes a location derived from your device or data that indicates where you are located. However, it is derived with less precision, such as a city or postal code or an IP address.
Social Media Data
We may provide social media features that enable you to share information with your social networks. However, the social network site may collect or share information if you choose to use these features. Please review the privacy policies and settings of the social networks you use to understand their practices.
Job Applications / CVs / Resumes
We collect information on job applications, CVs, and resumes which you provide if you apply to work for OnsiteIn60. Therefore, you acknowledge that your application may include sensitive personal data. OnsiteIn60 uses this information in order to evaluate your application and perform related employment activities.
Feedback and Product Reviews
You may provide information through the content of messages you send to us. For example, we may collect feedback, product reviews, blog posts, questions, or other information you provide to customer support. As a rule, when you contact us for such things as customer support, your conversations may be monitored and recorded. Your feedback, posts and reviews will be used to make improvements in our products and services.
We may collect information about your visits to our websites and your browsing patterns. This may include data about your device, including Internet Protocol (IP) address, browser type, and regional and language settings. We have more fully described this under the section entitled “Cookies, Web Beacons and Privacy Choices” below. We collect this information to determine such things as the number of visitors to various parts of our websites. Furthermore, we use it to personalize your experience on our sites, and to tailor our interactions with you.
Certain OnsiteIn60 products collect data, such as product registration, supply levels, equipment configuration and settings, software version, and fault codes. OnsiteIn60 uses this information for product improvement, billing, report generation, supplies replenishment and support services.
Third Party Sources
We also obtain data from third-parties. These third-party sources vary over time, but they are sources deemed credible by us. The data may also be publicly available or available on a commercial basis. They may include:
- Data brokers from which we purchase demographic data to supplement the data we collect
- Social networks when you grant permission to an OnsiteIn60 product to access your data on one or more networks
- Designated entities within your business or enterprise (such as a member of your IT department) in the course of providing services to you
- Partners with whom we offer branded services or engage in joint marketing activities. If you purchase OnsiteIn60 services or products from an OnsiteIn60 technology partner, we may receive certain information about your purchase from that partner
- Publicly available sources such as open government databases or other data in the public domain
HOW WE USE PERSONAL DATA
We collect and process personal data with your consent, as required by law, or as necessary to fulfill the legitimate interests of OnsiteIn60, including to: (i) provide you with products and services; (ii) manage, administer and operate our business; (iii) meet our contractual and legal obligations; (iv) carry out direct marketing; (v) prevent fraud; and (vi) protect the security of our systems and our customers.
When you submit personal data in a business capacity, it may be merged with available business database directories. OnsiteIn60 uses personal data to:
- respond to your questions and communicate with you
- provide customer support
- share news, updates, or helpful tips about OnsiteIn60 products and services
- create reseller partnerships
- receive and evaluate job applications
- customize, analyze, and improve our products, services, technologies, communications and relationships with you
- deliver products and services requested by you
- notify you about administrative matters that pertain to your OnsiteIn60 products or services
- in the event of a merger or acquisition of OnsiteIn60 or TICM, or a substantial portion of its assets, disclose or transfer personal data to the surviving or acquiring party, respectively
HOW WE SHARE PERSONAL DATA
We share your personal data as necessary to complete transactions, provide products or services you have requested or authorized. For example, when you provide payment data to make a purchase, we must share your payment data with our bank. Similarly, we may utilize other entities that process payment transactions or provide other financial services. As an example, we may utilize fraud prevention and credit risk reduction services.
Finally, we will transfer or disclose personal data when we believe that doing so is necessary to:
- Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies
- Protect our customers, for example, to prevent attempts to defraud users of our products, or to help prevent the loss of life or serious injury of anyone; or
- Operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.
SECURITY OF PERSONAL DATA
OnsiteIn60 is committed to protecting the security of your personal data and maintains strict access control over it. We use reasonable and appropriate physical, technical and administrative procedures to safeguard personal information we collect and process. Only authorized OnsiteIn60 personnel, and those of our subsidiaries, affiliates, and partners are allowed to handle information submitted to OnsiteIn60. Our agents and partners protect personal data. When you provide personal data to OnsiteIn60, we may need to transfer it to our subsidiaries, affiliates, agents or partners. In this case, they would then fulfill the orders or provide the services. OnsiteIn60 requires that its subsidiaries, affiliates, agents and partners handle personal data with the same degree of concern for personal data privacy as OnsiteIn60.
WHERE WE PROCESS AND STORE PERSONAL DATA
OnsiteIn60 websites store personal data in password-protected server environments, subject to OnsiteIn60’s information security policies, standards, and procedures. We use a variety of security technologies and procedures to protect your personal data from unauthorized access, use or disclosure. For example, we store the data you provide on systems that have limited access and are in controlled facilities.
Personal data collected by OnsiteIn60 may be transferred to, stored and processed in your region, the United States, or any other country in which OnsiteIn60 or its subsidiaries, affiliates, sub-contractors, agents or partners maintain facilities. Our subsidiaries, affiliates, sub-contractors, agents and partners are required by contract to safeguard any personal data they receive from us. Furthermore, we prohibit them from using personal data for anything other than to perform the services required by OnsiteIn60. We also take steps to provide adequate protection for any transfers of your personal data in accordance with applicable law.
OnsiteIn60 employees receive privacy guidelines on an annual basis as part of our mandatory training program. We take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable law wherever the data is located.
OnsiteIn60 retains personal data for as long as necessary to provide products and fulfill services and transactions you have requested. Additionally, we may retain it for other essential purposes such as legal compliance, resolving disputes and enforcing our agreements. Actual retention periods may vary. The criteria used to determine the retention periods include: (i) how long personal data is needed to provide our products or operate our business; (ii) whether the personal data is of a sensitive type; and (iii) whether OnsiteIn60 is subject to a legal, contractual or similar obligation to retain the data.
YOUR RIGHTS REGARDING PERSONAL DATA
You have choices about the data we collect. When you are asked to provide personal data, you may decline. However, if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.
- If the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing.
- Where applicable, you have a right to request from us, (i) access to and receipt of personal data, (ii) transfer of personal data, and (iii) rectification or deletion of your personal data.
- You may also object to or restrict the processing of your personal data;
- You have the right to object to direct marketing; and
- You have the right to file a complaint with a regulator or data protection authority;
You may contact OnsiteIn60 to verify accuracy of your personal data or request that your information be updated or deleted. Please indicate “Personal Data Access” at the top of your message. Then let us know the details of your request in the body of the message. You may also contact us at the OnsiteIn60 Helpline at (877) IN-SIXTY. OnsiteIn60 reserves the right to confirm your identity and to modify the scope and number of requests. In certain cases, we may deny your request on the basis of a legitimate exception or where we are legally prevented from honoring such request.
COOKIES, WEB BEACONS, AND PRIVACY CHOICES
What is a Cookie?
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work efficiently. At the same time, they provide information to the owners of the site. Cookies are useful because they allow a website to recognize your device. As a result, cookies let you navigate between pages efficiently, remember your preferences, and generally improve your experience.
OnsiteIn60 may place cookies on your browser for targeted advertising purposes. Cookies help us to recognize repeat visits to our websites and to facilitate web navigation and service offerings. The cookies store your country and language, along with an assigned random session ID. In some cases, the cookies store name and address information so you do not have to re-enter this information in multiple forms.
The cookie information that OnsiteIn60 collects helps us track the number of visitors to our websites. Over time, it allows us to determine whether these were new or repeat visits.
What Is a Web Beacon?
A web beacon is an electronic image that can be used to recognize a cookie. It can be used on your computer or other device when you view a web page or email.
How Does OnsiteIn60 Use Web Beacons?
OnsiteIn60 and our third party advertising partners may use web beacons on our websites, in our emails, and in our advertisements on other websites to measure the effectiveness of our websites and our advertising. For example, web beacons may count the number of individuals who visit our websites from a particular advertisement or the number of individuals who open or act upon an email message.
Can I Block Cookies and Web Beacons?
Links to Non-OnsiteIn60 Websites
Privacy Choices: How Does OnsiteIn60 Use Interest-Based Advertising?
What Information do OnsiteIn60 Websites Collect for Interest-Based Advertising?
OnsiteIn60 may send commercial email to you advertising our products and services. You can also subscribe to various product and service-specific communications on our websites. If you receive commercial email from OnsiteIn60 and wish to discontinue these mailings, you may mail an unsubscribe request to:
Turnkey IT and Cloud Management, Inc.
OnsiteIn60, Director of Compliance
31 West 34th Street, Suite 8062
New York, NY 10001
This unsubscribe option does not apply to communications primarily for the purpose of standard operating and business administration. Examples include: order completion, contracts, support, product safety warnings, software updates, services updates (outages or disruptions), and other transactional notices. We do not send such notices for advertising purposes, and they are not promotional in nature.
OnsiteIn60 commits to resolving complaints about your privacy and our collection or use of your personal data. Please direct any inquiries or concerns regarding this privacy statement and your rights under privacy laws to the OnsiteIn60 Director of Compliance.
To report your inquiries or concerns to the OnsiteIn60 Director of Compliance, please contact the OnsiteIn60 Helpline. The Onsiten60 Helpline is confidential and optionally anonymous. It is available through the online contact form and via the toll-free number listed below.
US & Canada Toll-Free Number: (877) IN-SIXTY
You may also contact us via postal mail at:
Turnkey IT and Cloud Management, Inc.
OnsiteIn60, Director of Compliance
31 West 34th Street, Suite 8062
New York, NY 10001
If you have questions about OnsiteIn60 products or services, call us toll-free at (877) IN-SIXTY. You can find out more information regarding various support regions, sales, corporate information, scholarships, research and innovation, or services.