Single point of contact for all your technology needs. We provide a full spectrum of IT solutions.
EXCEPTIONAL REMOTE IT SUPPORT FOR BUSINESSES
While most of our technical services are done onsite at the business, there are times when remote IT assistance is a better and more cost-effective solution. Our remote IT support technicians can resolve many of your technical troubles by using a leading edge, remote-access technology.
Our remote IT support is available as scheduled maintenance or on-call. Our costs of supporting you in this manner are lower, and we are able to pass on the substantial savings to you. For most firms that do proactive maintenance, about 90% or more of their support should fall under this category.
We will always call or email you to notify about network and server maintenance and ask about any open issues during the remote support visit.
REMOTE IT SUPPORT WE PROVIDE
At Onsitein60, we offer all-inclusive, around-the-clock monitoring and management of infrastructure and IT estate. In case of any technical troubles, you can get in touch with our Remote IT Support team by telephone or email as often as you like. Our qualified technicians will ensure you’re back up to speed in no time.
See our standard remote support services we offer to our clients:
Boot Up Issues
Slow System Issues
Event Log Monitoring
System Formatting Issues
Online Connectivity Issues
Performance Tuning Issues
Browser Connection Issues