For most SMBs, technology implementation is an uphill battle due to the one main reason – lack of resources. Typically, those resources fall into three categories:
People. For many small and medium-sized organizations, maintaining a dedicated, full-time IT department is simply too expensive, inefficient and doesn’t make any sense. So, the company may not have just enough manpower to commit to figuring out new technology solutions, integrating them into existing systems, maintaining those solutions, training other employees, etc.
Time. Buying cycles can be exceedingly lengthy, and while decisions are being made the work still has to get done. This can lead to inefficiencies and a lack of productivity as technology purchasing decisions continue to drag on for months at a time
Money. There’s equipment and software to buy. There’s training time, which takes employees away from core business functions. And as technology is evolving, the monetization of that technology has often grown increasingly complex, requiring considerable investment and knowledge.